Accessibility

Accessibility

At First Port City Bank, we are committed to ensuring that our website is accessible to everyone, regardless of disability or impairment. We strive to provide an inclusive online experience for all visitors, including those with visual, auditory, motor, or cognitive disabilities. We continue to prioritize the availability of accessible products, services and options in our branches and offices, online through digital banking and at our ATMs. We want to ensure everyone can bank independently. To this end, we have implemented the following measures to enhance accessibility:

Website

  1. Standards Compliance: Our website adheres to the Web Content Accessibility Guidelines (WCAG) 2.1, a globally recognized standard for web accessibility. We continuously monitor and update our website to ensure ongoing compliance with these guidelines.
  2. Accessible Design: We have designed our website with accessibility in mind, utilizing clear navigation structures, intuitive layouts, and readable fonts to facilitate ease of use for all users.
  3. Alternative Text: Images on our website are accompanied by descriptive alternative text (alt text), allowing screen readers to convey visual content to users with visual impairments.
  4. Keyboard Navigation: Our website can be navigated entirely using a keyboard, enabling users who cannot operate a mouse or touchscreen to access all features and content.
  5. Resizable Text: Users can adjust the text size on our website to suit their preferences, ensuring readability for individuals with low vision or other visual impairments.
  6. Captioned Media: Any multimedia content, such as videos, includes captions or transcripts to make the content accessible to users who are deaf or hard of hearing.
  7. Accessible Forms: Online forms on our website are designed to be accessible and easy to use, with clear labels, logical tab orders, and error prevention techniques.
  8. Consistent Layout and Structure: We maintain a consistent layout and structure throughout our website, aiding users in orientation and navigation.
  9. Accessibility Feedback: We welcome feedback from users regarding the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us.
  10. Accessibility Training: Our web development team receives regular training on accessibility best practices to ensure that our website remains inclusive and user-friendly.
  11. Continuous Improvement: We are committed to ongoing efforts to improve the accessibility of our website. As technology evolves and new standards emerge, we will strive to implement the latest accessibility features and enhancements.

Branches

Bainbridge Based Port City Bank operates throughout Southwest Georgia and Northeast Florida. We offer the option of banking drive-thru lanes at many of our approximately 5 branch locations. We also routinely review our facilities for accessibility, paying careful attention to parking spaces, curbs, ramps, doors, entrances, safe deposit features, lobby areas and more. All locations offer an atmosphere friendly to service animals and guide dogs.

Digital Banking

We are also committed to delivering an optimized web experience to ensure online and mobile banking is accessible to all Regions customers. Following internationally recognized standards and guidelines established by the World Wide Web Consortium, we continually work to ensure that our websites and digital banking options are accessible and usable for everyone.

ATM’s

Each ATM is also equipped with a phone jack for earphones, ensuring that customers have adequate privacy for all their banking transactions. Each Port City ATM enables customers to deposit checks or cash.

Community Involvement

First Port City Bank is committed to making life better for people with disabilities through philanthropic giving, financial education, associate volunteerism, and board service. Along with our community partners, we are investing in accessible programs and services that help increase accessible housing, foster independent living, and provide workforce training for people with disabilities.

If you encounter any accessibility issues while using our website or have any suggestions for improvement, please contact us at contact@firstportcitybank.com. Your feedback is valuable to us as we work to enhance the accessibility of our online services.
Thank you for choosing First Port City Bank. We are dedicated to serving all members of our community and providing an accessible banking experience for everyone.